Privacy Policy

Privacy Policy
Radiance Leather, Nairobi, Kenya
Effective Date: 20th February, 2025

Radiance Leather respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website and services.

1. Information We Collect

We may collect the following types of personal information:

Name, email address, phone number, and shipping/billing address.
Payment details (processed securely through third-party payment processors).
Purchase history and preferences.
Information provided when contacting customer support.
Technical data such as IP address, browser type, and website usage analytics.

2. How We Use Your Information

We use your information to:

Process and fulfill orders.
Improve our products and customer service.
Communicate order updates, promotions, and other relevant information.
Prevent fraudulent transactions and ensure website security.
Comply with legal and regulatory requirements.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

Payment service providers to process transactions securely.
Shipping companies to deliver your orders.
Legal authorities if required by law or in response to legal requests.
Third-party service providers assisting in website analytics, marketing, or customer support.

4. Data Security

We implement strict security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is 100% secure, and we encourage you to take precautions when sharing personal data online.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can control cookie preferences through your browser settings.

6. Your Rights

You have the right to:

Access, update, or delete your personal information.
Opt out of marketing communications at any time.
Request a copy of the data we hold about you.
Withdraw consent where applicable.

To exercise these rights, please contact us at [email protected].

7. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on our website, and continued use of our services constitutes acceptance of the revised policy.

8. Contact Us

For any questions regarding this Privacy Policy, please contact us at :

Sarit Center, Lower Ground Floor, Nairobi, Kenya
0724 564 717
[email protected]